Order Tracking & Shipping & Returns


Shipping

We will send items out within 2 business day by China Post or others, after receipt of payment. Once your order has been shipped, you will receive a tracking number where you will be able to check the order status by http://www.17track.net/zh-cn/track?nums= During holidays, inclement weather, and big sales shipping may take a little longer but all customers will be notified of any delays. In order to make sure package safety, a signature is required for all of our orders to be delivered.

 

Delivery Time

United States & Canada: usually 5-15 business days

Europe: usually 5-15 business days

 

Package

Order will be checked 3 times before package. Each bundle will be packed in PVC bag, labeled length. Then put into carton or DHL shipping bag.

Customized package is acceptable. we could provide label, hangtag, logo design service. Please contact us if you need.


Refund

We are committed to your complete satisfaction. We handle returns and exchanges on a case to case basis. Please contact us prior to sending the items back. When you get your product, please kindly check it as soon as possible. To process a return, please email:support@angelkiss-beauty.com with the reasons for your return request & your order number so that we may provide you with our return address.


Order Tracking

AngelKiss-Beauty.com will provide order tracking numbers whenever the order status is changed into "Shipped" status. The shipping company's tracking number will be posted into every customer's account page. You will be notified by your registered email with this tracking number. Along with tracking number, customers will enter the shipping company's official website to check the shipping status of your package.


The following are some links of express companies.


DHL: http://www.dhl.com/en.html    

EMS: http://www.ems.com.cn/english.html

USPS: https://www.usps.com/welcome.htm

China Post: https://chinapost-track.com/

S.F.Express: http://www.sf-express.com/cn/en/